Monday 28 May 2012

Think Carefully Before Making That Call

Missed a call? Do you think about who it could be before calling back? Do you even call back? Whether during a graduate job search, or just in general, it is so important to do this.

Firstly, if you have missed a call and there is a voicemail then listen to the voicemail. It will contain information on the caller and the reasons behind the call as well as possibly a direct line for you to call. This will allow you to prepare and seem organised and informed when calling back.

Also think carefully about your phone etiquette when calling into a company, our consultants advise that lines such as ‘Hi, My name is…I had a missed call from…earlier on today/yesterday etc. Is it possible to speak to them now?’ are always winners; it sounds professional and gives a great first impression.

Especially when applying for jobs, make sure you answer your phone professionally and with an engaging tone, never screen your calls and always call back using the best phone etiquette, you never know when it will count.